Newsroom
Shelby County Sheriff’s Office Bank Scam Alert
11-18-19
The Shelby County Sheriff’s Office has issued a warning about a scam targeting banking customers in Shelby County. This scheme involves fraudsters contacting banking customers via text asking if they have made a purchase. The customer is asked to respond “Y” for yes or “N” for no. Once the customer responds with “N”, the fraudsters then spoof the banking institution’s phone number and call the customer pretending to be the bank’s customer service. The fraudsters attempt to convince the customer to provide username and password for the account which enables the fraudster to take over the customer’s account. Once the fraudsters have the information, they transfer money from the account electronically using various apps.
Please be aware that Paragon Bank will never contact our customers directly asking for personal account information. If you receive an unsolicited text message that appears to be from Paragon asking you about any purchases, please do not reply and contact us immediately.
If you have any questions, please call our Customer Service team at 901.273.2900.
If you enjoyed this article, would you mind sharing it?
Recent Posts
Paragon Bank welcomes skilled private banker Jon Bragg to Memphis-area team
03-25-24
Paragon Bank is thrilled to welcome Jon Bragg to the team. Bragg will serve as the new First Vice President, […]
Staying Safe in a World of Scammers: Marketplace Scams
03-04-24
Online Marketplace Scams Target Both Buyers and Sellers Whether you’re looking for a houseplant, a coffee table, or a new […]
Staying Safe in a World of Scammers: Investment Scams
Protect Your Savings from Investment Scams We all dream of financial success, but when it comes to investing, we have […]
Staying Safe in a World of Scammers: Charity Scams
How to Determine if a Donation Appeal is for Real — or a Scam Charitable donations are a great way […]