Person-to-Person Payments

Out to dinner with friends and forget your wallet? No cash to pay the babysitter? Person-to-Person Payments allows you to send money to an individual simply by entering their e-mail address. Payments are processed via ACH and can be available as early as the next business day.

Follow the steps below to get started with Person-to-Person Payments!

To begin using P2P Payments, the P2P – Email Payment widget must be added to your MyParagon screen. Do this by clicking Configure This Page in the top left of the MyParagon screen.

The widget configuration options will appear. Locate the P2P – Email Payment option in the right column and click the plus symbol located to the right. The P2P – Email Payment option will now be listed in the left column. Click Save.

You will now see the P2P – Email Payment widget displayed on the left side of the MyParagon screen. Click the red Click Here link within the widget.

Your first time accessing P2P Payments will be unique. You must first select the one account from which all P2P transactions are paid. Please choose wisely as this selection cannot be changed without the assistance of Paragon. If you do end up needing this changed at any time, simply contact us at 901.273.2900.

Complete your profile by entering your personal information, and agree to the terms and conditions to proceed.

Now you will enter the name and email address of your first recipient. A keyword must also be created. This case-sensitive keyword is extremely important as the recipient will need it to complete the transfer.

The system requires each newly created recipient to be activated. An activation code will be sent to you by your method of choice (phone call, text message, or email). We suggest that you use one of the phone call methods because it’s faster.

You must confirm the activation code to proceed.

Finally, you will review the payment information and initiate the transfer by clicking Send Money.

The recipient will receive an email informing them of a pending payment. They will need to click the link in the email, confirm the keyword you created, and enter their banking information to complete the transfer. We’ll send you an email when the recipient has completed the transaction. And all future payments that you send to this recipient will now process without any action required by them.

The My Account tab within P2P Payments displays payment history, payment status, and more. You can also edit or stop a pending payment.